Join Steris as Field Service Engineer in Montreal Quebec. At the Steris you will perform tasks as listed below, Apply Steris career in Montreal QC.
Position : Field Service Engineer
Job Category: Service/Technical Services
Work location : Montreal, Quebec
Job Segment : Maintenance, Hydraulics, Engineer, Field Engineer, Electrical, Manufacturing, Engineering
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
The Field Service Engineer will drive customer satisfaction throughout the lifecycle of infection prevention and control systems and devices, from installation to end-of-support, through remote and on-site service delivery, which will include: technical support, installation (IQ/OQ), preventative maintenance, corrective service, and other related services.
Provide service and maintenance on electronic, electromechanical, hydraulic, pneumatic, PLC, computer, network based systems and subsystems manufactured by Cantel or other
Completes detailed preventative and calibration service procedures; and, utilizes service documentation and schematics to complete corrective and preventative maintenance on assigned systems and subsystems
Completes on-site pre-installation site assessment, installation and commissioning with related testing as defined by standard operating procedure or other quality system documentation, for example, site acceptance testing, installation qualification, operational qualification, and performance qualification.
Manage customer service escalations for assigned territory
Maintains proficiency in the use of test and calibration equipment
Be available for extensive overnight travel throughout territory and other territories throughout Canada as required; may also include international travel for service, maintenance, and/or installation
Work a variety of schedules including evenings, weekends, and holidays, and take assignments on short notice
Provides secondary support to other territories in Canada
Demonstrates strong interpersonal skills, and customer oriented behaviours
Duties – cont’d
Provides phone and/or on-site technical and operational support for customers, sales demonstrations, and trade-shows
Assists with quarterly regional sales and service meetings
Manage all company assets, including service vehicles, service parts inventory, test equipment, service tools, and other equipment, as assigned
Complete all service documentation and administrative reporting and duties including timesheets, expense reports, work orders, and documents as assigned
Remains current with new technical advances in field of work
Other responsibilities and services as assigned by Service Manager
Bachelor’s Degree in Electrical Engineering or Mechanical EngineeringRequired Experience
Excellent electronic, electrical, and mechanical skills and knowledge
Networking and computer related service skills and knowledge
Excellent troubleshooting skills
Ability to read, understand and follow Quality System documentation
Good organizational skills
Basic software skills required including basic proficiency with Microsoft Office Suite.
Excellent verbal and written communication. Ability to read, write, speak and understand the English language; French speaking and written skills are required.
Ability to manage and maintain confidential and proprietary information
Maintains ability to lift 50 lbs.
Must maintain a clean and valid driver’s license
Ability to work a variety of schedules including nights, weekends and holidays.
Ability to take assignments on short notice.
Depending on regional expanse, travel miles driven may be in excess of 40,000 per year.
STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics. We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
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