Join Steris as Professional Consultant (National) in Durham North Carolina. At the Steris you will perform tasks as listed below, Apply Steris Clinical Support, Operations & Education careers in Durham NC.
Position : Professional Consultant (National)
Job Category: Clinical Support, Operations & Education
Work location : Durham, North Carolina
Job Segment : Sterile Processing, Business Process, Event Marketing, Medicaid, Medicare, Healthcare, Management, Marketing
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Our Healthcare Customers are federally mandated (by Center for Medicare & Medicaid Services or CMS) requiring vendors to have the COVID-19 vaccination or an approved exemption. There are select Customers who do not accept any exceptions. Unvaccinated Associates may be excluded from working at a Customer site, require routine testing with an approved exemption (if accepted by the Customer) or have limited Customer access impacting their ability to remain employed. Additionally, we may be required to meet state mandates on COVID-19 vaccination, exemptions and/or booster requirements. This position is a Customer-facing role that falls under a state or CMS mandate.
This position provides assessment, process improvement, workflow and design, training and education, and management services to Customers to assist them in improving operational and financial performance. The position also provides sales support to STERIS field sales to secure Customer capital equipment orders through use of value added professional services. This role will be home based with up to 75% nationwide travel, and can be located in any city within 60 miles of a major airport.
Provides sterile processing and healthcare related consulting services to Customers. This includes, but is not limited to, performing operational and strategic assessments; workflow assessments; facility layout and design; Customer management assessments; training programs; process improvement; and developing tools to assist Customers in improving operational performance.
Participates in Customer negotiations, managing Customer communications and engagements, and developing strategies to support future business growth.
Provides Customer with comprehensive, professional quality, consulting reports and able to present and articulate findings and recommended course of action.
Provides assistance to internal STERIS sales and service representatives by providing consulting services as needed to assist in securing business opportunities.
Works with all STERIS departments to generate avenues to promote STERIS products, services and solutions. Provides feedback and market intelligence on Customer issues, requirements, and business opportunities.
Provides expert training and mentoring of other STERIS employees on sterile processing operations, capacity planning, lean operations, workflow management and department right-sizing using specified tools, Professional Services consulting capabilities, and solution selling. Provide site walk-through assessments in support of STERIS sales and training opportunities.
Duties – cont’d
Participates in industry trade show activities and sales training programs as needed. Attend Central Service / Operating Room local and professional organization educational programs. Stay informed of consulting news, new products, services, and other general information of interest to Customer.
Participates in the ongoing growth and development of the STERIS Professional Services Group business.
Acts as primary Customer advocate for STERIS Professional Services Group issues with emphasis on timely resolution of those issues. Manages Customer relations by defining and developing parameters of Customer satisfaction and executing objectives as directed by management.
Provides management with all requested and required information including preparation of reports, expense budgets, forecasts, projects, and any supporting justification.
Other duties as assigned.
Bachelors degree in Business Management or Healthcare or combination of education and experience, Master’s degree preferred
Must have 5 years of experience working with Customers in the healthcare sector and/or tertiary care hospitals is preferred. Five years clinical experience in sterile processing or operating room environment desired. Consulting and marketing experience beneficial.
Minimum 3 years of Sterile Processing and process improvement experience. Must possess demonstrated problem-solving skills, excellent oral, written, communication, and formal presentation skills
Must have a minimum of 3 years in a Sterile Processing leadership or consulting position.
STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics. We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
Nearest Major Market: Raleigh
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