Supervisor, Repair Operations in Fort Lauderdale FL

Full-time @Steris in Human Resources , in Manufacturing , in Operations , in Operations Manager , in Performance Management , in QC , in Quality , in Repair
  • Fort Lauderdale, FL, US, 33330 View on Map
  • Apply Before : November 15, 2022

Job Description

Join Steris as Supervisor, Repair Operations in Fort Lauderdale Florida. At the Steris you will perform tasks as listed below, Apply Steris Service/Technical Services careers in Fort Lauderdale FL.

 

Position : Supervisor, Repair Operations

Job Category: Service/Technical Services

Work location : Fort Lauderdale, Florida

Job Segment : Operations Manager, Repair, Performance Management, QC, Operations, Manufacturing, Human Resources, Quality

 

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
Oversees the work of employees in the department in the achievement of Device Repair goals, in Safety, Quality, Delivery, Costs, Employees (SQDCE).  Oversees the repair operations in their assigned department/category.  Coaches and develops staff to ensure proficiency of technical skills and pave the way to career progression.  

Day-to-day people management, allocating work and repair quotas. Manages Team Leaders and ensures they are effectively distributing work to technicians.  Manages employee’s time and time off, Monitors work and ensures quality.

 
Duties

Manages department of technicians and ensures device repairs goals are met.  Oversees and monitors the daily operations of repairs and ensures they are meeting goals in Safety, Quality, Delivery, and Costs (SQDC).  
Advocates safety procedures in making sure that the work is performed properly and in a timely manner.  Ensures appropriate Safety training is provided. Manages all procedures regarding any work injuries that require care (i.e.., work care, injury report). 
Assesses team skills and manages team training efforts to ensure technicians are adequately trained and progressing on their skills matrix. Collaborates with the training specialist to ensure training schedule and that proper training is performed.
Assigns specific tasks and delegates responsibilities as necessary to qualified employees.  If a worker doesn’t show up, supervisor makes arrangements to cover the work shift with a replacement worker. 
Reviews resumes, interviews candidates, and debriefs with next level manager, to select, and hire the best candidate, and recommends the most appropriate candidates for the business. 
Advocates for employees and helps them navigate daily issues regarding work responsibilities, colleagues, customer expectations. 
Coaches’ employees on performance and development.  Acts as a mentor as employees learn new skills and abilities. 
Assesses team skills and directs team training efforts to ensure technicians are adequately trained and progressing through their respective skills matrix.
Keep their staff motivated and productive by providing positive feedback and encouragement and helps troubleshoot workplace issues when they arise. 
Deals with conflicts between colleagues. If a situation arises, supervisor counsels the parties involved and uses the company’s best practices to mediate an acceptable resolution.  Supervisor documents disciplinary actions. 

Duties – cont’d

Manages timekeeping and PTO (Paid Time Off) for department. 
Aids in the monitoring of no-repair situations. 
Collaborates with inventory and purchasing teams to ensure appropriate inventory levels and components are maintained.
Has awareness of financials and how it can affect his/her department, responsible for ordering expense items for (tools, supplies).
Understanding of standardized Metrics such as Safety, Quality, Delivery, Cost (SQDC), and collaborates on taking actions to positively impact overall metrics for department or workgroup. 
Understands the costs of Scraps and takes actions to minimize waste.  Understands the implications of Labor Hour per Unit (LHPU) and Part Cost per Unit (PCPU) and acts to reduce LHPU. Informs employee of QC failures and warranties ensures corrective actions to resolve issues. 
Able to communicate and stay on point to relay important and accurate information to team members or manage corporate messages. 
Able to form teams and get agreements on how they will work together for the benefit of the team.    
Knowledge and gaining experience with HR processes, such as hiring, onboarding (first day orientation to work), timekeeping, PTO, performance management processes, and disciplinary processes. 
Able to run effective meetings where plans, agreements, and meeting goals are achieved. 

Education Degree
High School Diploma or GED
Required Experience
High School Diploma and 5-8 years’ experience in surgical repair environment or related field, and 2 years’ supervisory or team lead experience. 

 

OR

 

Associate Degree and 3 years’ experience in surgical repair environment or related field, and 1 year supervisory or team lead experience. 
Skills

Front-Line Supervisory Skills
Interpersonal Skills
Training Abilities
Attention to Details
Computer Competencies in MS Office Suite
Leadership Skills – The ability to make things happen by encouraging and channeling the contributions of others, taking a stand on and addressing important issues, and acting as a catalyst for change and continuous improvement. 
Fostering Teamwork – The synergy that comes from putting employees together to form teams to solve problems, make decisions, and takes action for greater department success. 
Coach & Develop Others – The ability to lead, coach and develop the department’s human capital by establishing an environment conducive to feedback, giving positive and constructive feedback, addressing performance problems and grooming employees for advancement. 
Displays Positive Attitude and Confidence. 
Communication Skills – Builds trust and solid working relationships with employees and others in the organization.  Shares information with others and goes beyond communicating only what is necessary. 
Copes well with stress – Effectively deals with the concerns of the organization and the people in it and provides appropriate attention. 
Business Acumen – ability to understand company financials, department cost structures, budgets, and operating costs.  

#LI-LS1
 

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Nearest Major Market: Fort Lauderdale

Nearest Secondary Market: Miami

Job Tags : Steris careers in Fort Lauderdale, Service/Technical Services jobs in Fort Lauderdale FL, Operations Manager jobs hiring, Repair jobs in Fort Lauderdale, Performance Management careers, Fort Lauderdale jobs in Operations Manager sector, Jobs nearby in Fort Lauderdale Florida, Steris hiring nearby me in Fort Lauderdale FL, QC jobs,

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Required skills