District Service Manager – Omaha, NE in Omaha NE

Full-time @Steris in Change Management , in Customer Service , in District Manager , in Healthcare , in Human Resources , in Management , in Medicaid , in Performance Management , in Service Manager
  • Omaha, NE, US, 68102 View on Map
  • Apply Before : November 15, 2022

Job Description

Join Steris as District Service Manager – Omaha, NE in Omaha Nebraska. At the Steris you will perform tasks as listed below, Apply Steris Service/Technical Services careers in Omaha NE.


Position : District Service Manager – Omaha, NE

Job Category: Service/Technical Services

Work location : Omaha, Nebraska

Job Segment : District Manager, Service Manager, Performance Management, Change Management, Medicaid, Management, Customer Service, Human Resources, Healthcare



At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.


Our Healthcare Customers are federally mandated (by Center for Medicare & Medicaid Services or CMS) requiring vendors to have the COVID-19 vaccination or an approved exemption.  There are select Customers who do not accept any exceptions. Unvaccinated Associates may be excluded from working at a Customer site, require routine testing with an approved exemption (if accepted by the Customer) or have limited Customer access impacting their ability to remain employed. Additionally, we may be required to meet state mandates on COVID-19 vaccination, exemptions and/or booster requirements. This position is a Customer-facing role that falls under a state or CMS mandate.
Position Summary
As a strategic field-based leader, you will lead a region of skilled healthcare equipment technicians with average revenue of $5.5M.  The ideal candidate drives Customer solution-focused practices that achieve business growth through industry leading service talent.  This is a critical role in driving Customer retention and business growth through collaboration with sales, install, engineering and other business unit stakeholders.  You will utilize your leadership and exceptional change management skills to ensure current objectives are met while positioning your Customer and our teams for future success.
As a STERIS leader, you are a talent champion in attracting, developing and engaging teams to build Customer trust, achieve performance targets and navigate changing priorities.  This role requires proven coaching and performance management competencies that empower employees to do their best work and support change initiatives to drive optimum outcomes. You will be responsible for results for a district including full Customer satisfaction, engagement, profit & loss, risk management and related metrics.
Required Experience

Bachelor’s degree, and 6 years of experience including 2 years leading teams; In lieu of degree, 14 years relevant work experience including relevant leadership experience (includes military leadership roles).
Demonstrated knowledge in resource planning, managing employee performance and basic P&L/budget reporting.
Exceptional written and verbal communication skills.
Ability travel up to 40%, including overnight to attend Customer meetings and support team development
Proficient in Word, Excel, Outlook, intranet) and strong competency in learning & supporting teams with new technology tools (Apps, SharePoint)
Valid driver’s license

Preferred Experience

Experience (managing virtually) leading field teams   
Continuous Improvement training or proven results.
Strong business acumen, and related experience in data analysis, budget management and change management

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.


If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.


STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Nearest Major Market: Omaha

Nearest Secondary Market: Council Bluffs

Job Tags : Steris careers in Omaha, Service/Technical Services jobs in Omaha NE, District Manager jobs hiring, Service Manager jobs in Omaha, Performance Management careers, Omaha jobs in District Manager sector, Jobs nearby in Omaha Nebraska, Steris hiring nearby me in Omaha NE, Change Management jobs,

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Required skills