Join Steris as Operations Coordinator in Mentor Ohio. At the Steris you will perform tasks as listed below, Apply Steris Customer Operations/Customer Support careers in Mentor OH.
Position : Operations Coordinator
Job Category: Customer Operations/Customer Support
Work location : Mentor, Ohio
Job Segment : Accounts Receivable, Operations Manager, Oracle, Database, Geology, Finance, Operations, Technology, Engineering
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Set up, troubleshoot and maintain Electronic Data Interchange (EDI) functions for Healthcare and Life Sciences Customer Operations, Accounts Receivable, and Traffic departments. Ensure all inbound and outbound electronic transactions and documents are transacting properly and any issues impacting daily operations are addressed immediately. Support the EDI function by executing on continuous improvements and on-going migration and set ups of transactions.
What You’ll Do
Work with Customer Operations, Corporate Accounts, Accounts Receivable, Traffic Department, and freight companies to maintain and promote high level of service to and from Trading Partners by understanding ISA#’s, qualifier ID’s, Van usage, transaction types, transaction and version specifications, and ordering protocols.
Create and maintain bill-to and ship-to locations for Trading Partners in Oracle and Oracle Gateway systems.
Identify and make corrections to all errors in Oracle Gateway and Error Corrections programs. Communicate with trading partners how to correct future transmissions.
Resubmit EDI invoices for processing.
Complete GHX on-boarding requests.
Maintain the EDI do not book list.
Maintain, add, and delete the incorrect item numbers sent by trading partners in GIS item cross reference table.
Support needs for development and maintenance of incoming and outbound ISA, GS, and ST envelopes for trading partners using Gentran Integration Suite (GIS).
Ensure Trading Partner documentation and work instructions are up to date.
What You Need To Be Successful
1-2 years of business experience
Experience in a customer facing role
High School Diploma or GED
What Will Help You
Working knowledge of Oracle
Experience with order entry systems
Strong problem solving, analytical and troubleshooting skills
Excellent written and verbal communication skills
Must be computer literate
A proven team player with the ability to work with minimal supervision
Ability to prioritize and manage multiple tasks
Strong Customer focus
Sense of urgency
What STERIS Offers
The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter. #LI-EK1
STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics. We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
Nearest Major Market: Cleveland
Nearest Secondary Market: Akron
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