HR Shared Services Specialist in Mentor OH

Full-time @Steris in Finance , in HR , in HRIS , in Human Resources , in Internal Audit , in Payroll , in Recruiting
  • Mentor, OH, US, 44060 View on Map
  • Apply Before : November 15, 2022

Job Description

Join Steris as HR Shared Services Specialist in Mentor Ohio. At the Steris you will perform tasks as listed below, Apply Steris Human Resources careers in Mentor OH.


Position : HR Shared Services Specialist

Job Category: Human Resources

Work location : Mentor, Ohio

Job Segment : Payroll, Recruiting, Internal Audit, HR, HRIS, Finance, Human Resources



At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
The HR Shared Services Specialist provides a range of services in support of the HR Operations function in North America.  This role will manage critical employee lifecycle processes such as onboarding, orientation, internal mobility, relocation, immigration services, offboarding, and compensation actions. 

Working closely with HR Business Partners, Managers, Vendors, and Associates, this role will provide exceptional Customer service, efficient handling of requests, and subject matter expertise on the processes supported. Will identify opportunities to continuously improve processes and service level and share those ideas with HR Services team and leadership. 

Serve as a first contact for HR related questions by responding to incoming calls and emails related to a variety of common HR processes, such as on-boarding, offboarding, HR transactions, etc. Capability to work independently and as part of a team, escalating issues when necessary.

Manage key employee lifecycle processes including onboarding, job transfers, compensaton actions, relocation, immigration services, offboarding, and position management. 
Management of the National COVID Contact Center – including; fielding employee calls, recording positive cases, proactive communication with Management and HR Business Partners, strict adherence to established SLA’s and timely closure/maintenance of employee COVID data.
Initiate and proactively monitor a wide variety of transaction workflows in the STERIS HRIS, SuccessFactors.  Follow up as needed to ensure data quality and timely processing of actions. 
Provide timely support to US employee, HR and manager populations on an array of HR-related inquiries, utilizing call and case management processes/technologies
Take ownership of inquiries ensuring accurate, prompt and consistent resolution.  Escalate or transition requests as needed to proper channels, ensure ‘warm’ handoff and exceptional Customer service. 
Serve as Subject Matter Expert, providing guidance and direction to employees, HR business partners and managers on a wide variety of HR processes, policies and tools.
Understand the importance of confidentiality and strictly adhere to internal practices to ensure employee data privacy and compliance with all state, federal and regional labor laws and regulations

Duties – cont’d

Partner with HR Business Partners to review data audits and make corrections
Analyze issues and make recommendations for updates to the Employee HR Portal or Internal HR Central SharePoint; may write FAQs or Knowledge Base Articles to be posted on the portal
Continuous evaluation of HR processes or practices to identify improvement opportunities
Work with internal departments such as Payroll, Benefits, Vendors, Talent Acquisition, HR, Compensation, Finance, IT, Internal Audit and Stock Administration to ensure data accuracy of shared integrations
Maintain employment files
Assist with other duties as assigned

Required Experience

Bachelor’s degree in HR or related business field is preferred
Require 4 years of related work experience in lieu of a Bachelors degree
Experience working with HR, Payroll, timekeeping or similar business systems.
Customer service experience required and prefer process management experience.

Preferred Experience

Customer focused
Process driven
Detail oriented
Critical thinking skills
Strong with systems
Pro-active/strong follow-up skills
Priority setting
Demonstrate a positive attitude and motivation to succeed
Ability to maintain composure under stressful situations and with frequent distractions


STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Nearest Major Market: Cleveland

Nearest Secondary Market: Akron

Job Tags : Steris careers in Mentor, Human Resources jobs in Mentor OH, Payroll jobs hiring, Recruiting jobs in Mentor, Internal Audit careers, Mentor jobs in Payroll sector, Jobs nearby in Mentor Ohio, Steris hiring nearby me in Mentor OH, HR jobs,

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Required skills