Representative, Cust Serv in Melbourne VIC

Full-time @Steris in Customer Service , in Customer Service Representative
  • Melbourne, VIC, AU, 3202 View on Map
  • Apply Before : November 15, 2022

Job Description

Join Steris as Representative, Cust Serv in Melbourne . At the Steris you will perform tasks as listed below, Apply Steris Customer Operations/Customer Support careers in Melbourne VIC.

 

Position : Representative, Cust Serv

Job Category: Customer Operations/Customer Support

Work location : Melbourne,

Job Segment : Customer Service Representative, Customer Service

 

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
Working as part of our friendly, high functioning team you will play an integral role in providing end to end customer support and product information throughout the order management process for our entire product range to not only consumers but also internal and external stakeholders. Our Customer Service team operates on a full hybrid model and are driven to deliver the highest quality standards to our customers.
Duties
Your key responsibilities will include:

Provide exceptional customer service to all consumers as well as internal and external stakeholders through responding to phone and email enquiries.
Process orders in a timely manner and display a sense of urgency towards customer enquiries.
Satisfy the requirements of all internal and external customers by exceeding their expectations.
Strive to continually improve the level of satisfaction of both internal and external customers through building relationships, improving processes, and skills development.
Management and first call resolution of customer concerns.
Work in a fast-paced and challenging environment, with full support from your leader.

Required Experience
To be successful in this role, you will be able to demonstrate that you:

Previous experience working in a similar customer service role.
Strong verbal and written communication skills; professional telephone contact handling skills and active listening.
Strong computer skills and experience with Microsoft Office.
Exceptional problem solving and negotiation skills.
High level of resilience.
Proven ability to meet KPI’s.

 

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.

Job Tags : Steris careers in Melbourne, Customer Operations/Customer Support jobs in Melbourne VIC, Customer Service Representative jobs hiring, Customer Service jobs in Melbourne, careers, Melbourne jobs in Customer Service Representative sector, Jobs nearby in Melbourne , Steris hiring nearby me in Melbourne VIC, jobs,

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Required skills