Field Service Technician in Muscat

Full-time @Flowserve in Operations jobs
  • Muscat, Oman View on Map
  • Apply Before : August 18, 2022

Job Description

Join one of the largest suppliers of industrial and environmental machinery Flowserve as Field Service Technician in Muscat . At the Flowserve you will perform tasks as listed below, Apply Flowserve career in Muscat.


Position : Field Service Technician

Location : Muscat , Oman

Job Category: Operations


Job Details

Role Summary:

The Field Service Team installs, commissions, troubleshoots and repairs Flowserve’s pumps and equipment for our customers in industries such as oil and gas, chemical, nuclear, coal, and waste water industries. This position requires a Service Technician that performs field servicing, site repairs and maintenance activities on a wide range of pumping equipment. The work is normally carried out on customer premises that will include, but not be limited to, factory sites, chemical facilities, pumping stations, refineries, oil rigs and other plant installations. The work entails, but is not limited to, removal, inspection, refurbishment, rebuild, installation, commission, general servicing, on-site repair, troubleshooting and the completion of applicable reports in an electronic format suitable for submittal to internal and external customers.

Preferred Experience / Skills:

Position Requirements

Qualified as a Electrical/mechanical engineering apprentice, have good fitting and mechanical skills and be familiar with the alignment of small, single stage pumping packages.
Have knowledge of pumps, together with knowledge of mechanical seals.
Have demonstrable experience in the use of laser alignment equipment.
Be capable of working on your own initiative with the minimum of supervision.
Experience in the chemical, power, and/or oil and gas industries.
Able to remain calm and even tempered in the face of challenges, demands, and deadlines
Ability to read and interpret blueprints, engineering drawings, and schematics
Must have a valid driver’s license with a good driving record, be prepared to travel at short notice, work hours outside of your contracted hours when the need arises and be prepared to work away from your home base for periods of time.
You should have a good knowledge of requisite health and safety requirements and be capable of working within clients ‘permit to work’ systems.
Lifting and slinging qualification would be advantageous.
Communicate effectively and professionally
Good English oral and written language and interpersonal skills are required as the job entails report writing and dialogue with customers and service administration.
A knowledge of and the ability to use a PC and related software packages are essential.
Holding UK BOSIET, MIST and other associated training certification plus a valid UK/Norwegian offshore medical is desirable
Perform work ensuring required quality and delivery to meet Flowserve and customer expectations
Proactively identify and attend training to develop personal knowledge and skills.
Be prepared to work in a local Flowserve facility, as work demands
Ensure ethical behavior in line with Flowserve’s code of conduct.
Be prepared for regular travel and away from home working.

N.B: Where associates/candidates do not have the skills documented within the position requirements, appropriate training will be given to enable the competency to be reached.

Associates/candidates will be graded using the companies competency matrix to enable a training plan implementation.

Responsibilities & Requirements:


People and Safety. Actively support a positive SHEA culture to reduce lost time injuries and recordable accident frequency rate and maintain a safe hazard free work environment. Complete the JSEA and identify the potential hazards at site, and ensure these details are timely shared with the Onsite Services SHEA Manager.
People and Safety. Promotes a safe working environment and follow all applicable safety regulations. Comply with site and statutory health and safety requirements and adhere to all routine maintenance of equipment, safety and housekeeping requirements.
Process and Technology. Complete Field Service Aftermarket Portal (AMP) as defined within field service process.
Process and Technology. Provide comprehensive, written, daily activity as well overall reports and make sure all job related documents like these as well time sheets/cards are completed and released within time.
Process and Technology. Being an expert in the field, conduct job walk down for critical jobs prior the start-up of the service. Together with the Field Service Coordinator and/or Supervisor, validate that the quotations prepared by the commercial are technically sound and aligned with customer expectations.
Process and Technology. Visit customer sites, both on and offshore, to deliver installation, commissioning and general service related tasks on relatively simpler installations for OEM equipment as well from competitors, this in line with Flowserve established processes.
Process and Technology / Customer. Direct interface with Subcontractors, vendors and any supplier working at site with our Field Service Technician for critical jobs.
Customer. Provide timely response to enquiries for information, and redirect questions as needed to the right resources.
Finance. Support the FS Supervisor and Coordinator in providing adequate information on work progress in order to allow them to prepare the financial and utilization forecast.
Finance. Provide necessary documentation to the FS Supervisor and Coordinator Sales to enable clients invoice to be raised. Support the job close cycle time, to ensure quick invoicing and collection of receivables as a contributor to the Primary Working Capital.


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Required skills